Career opportunities with First Cash Financial Services

Take a look at our current employment opportunities with First Cash

Our employees are our most valuable asset. We equip you to succeed; if you succeed, First Cash succeeds. Working at First Cash means you will be surrounded by colleagues who are dedicated to: achieving their personal high standards; inspiring their teammates; and making a positive impact through their work. If the same things get you excited, browse our open positions to see what might be a good fit with your interests and skill set. We look forward to learning about you!

Our culture is important to us, so we’re careful to make sure that the fit is right on both sides. We want to learn about whom you really are and what motivates you. We want you to bring your best, every day. In turn, we promise to do the same and foster a thriving and successful place to work, grow, and develop. As an employee, you will gain valuable experience and realize your potential. First Cash provides opportunities for advancement as well as the opportunity to work in an environment that fosters personal growth and development.

First Cash Pawn - Sales Associate

Be Your Own Pawn Star!

Hone your people skills and learn all you can about the pawn business. You’ll learn about various products, become a great negotiator and salesperson. You’ll get the opportunity to develop great relationships with our customers. As a Sales Associate working in a retail pawn location, you’ll be expected to provide outstanding customer service, consistently. You’ll assist our customers in selling, buying or pawning goods, and have fun doing it—you will learn a lot about our customers and how to help them best. You’ll also learn about our standards and methods for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals. We will train you on loss prevention, how to protect yourself, the company, and our customers’ assets. Of course, you’ll be expected to maintain a professional, productive and high energy work environment. Once you’re ready, you’ll be required to apply for and obtain your very own pawnbroker license issued by the state. Our very best people make a great living, and we provide all the tools and the opportunities for you to succeed.

First Cash Advance - Trusted Teller

If you’re more of an independent type, who prefers to work with minimal supervision, taking care of our customers in need of short-term and check cashing services will be a great fit for you. We’ll train you on the various loan products, and on how to carefully and accurately qualify our customers for loans which includes verifying information presented by our customers, and processing loan applications all while consistently providing exceptional customer service. Our customers will look to you for help and assistance—they’ll be there because they’ll likely think of you as a kind of personal banker who can get them out of a jam, fast. We’ll expect you to maintain and foster that customer relationship, which includes making courtesy calls reminding them of their upcoming payments. You’ll also be responsible for ensuring that all loan files are complete, accurate, and maintained appropriately. You’ll either be providing these services out of our various pawn stores or our Cash Advance locations (TX only).

First Cash Pawn / First Cash Advance Management Trainees

Movin’ On Up

Do you have what it takes? Do you want a fast track career into management? For those who already demonstrate exceptional leadership qualities (that is, prior management or supervisory experience), as a Management Trainee, you’ll work in our stores as a front-line employee, first (you gotta crawl before you can run) to get an in-depth knowledge of our business, and then we’ll expose you to a whole lot more and train you. In this program, we’ll fast track you to a store management position so long as you successfully complete our rigorous program. You’ll be expected to create and maintain a successful, professional, and high energy work environment. Most importantly, you’ll be expected to pay it forward by training and molding future pawn stars.

Collections: Caring Collection Representative

Mean or Rude People Need Not Apply

It’s not for the faint of heart, but no worries, we’ll teach you all you need to know about being a Caring Collections Representative. As a Collections Representative, you’ll work in a fast-paced and upbeat environment. Our call center focuses on making friendly and compassionate calls to our customers who’ve forgotten or haven’t been able to pay their loans on time. You’ll be expected to provide excellent customer service, consistently and compassionately. Your focus will be to resolve billing disputes, answer billing inquiries, and recover loan payments by working with our customers on various payment options and plans. No doubt you’ll become a compassionate problem solver and expert negotiator—we’ll train you on how best to navigate our computerized data and software applications and educate our customers on account terms and agreements. We will equip you with the tools and the knowledge that is necessary to help you succeed!

Auditor: Inventory Audit

Minimize the Risk!

Our Inventory Auditors work on-site at our retail locations. 100% of audit and reporting will be done from within our stores; where you will be responsible for protecting assets, ensuring compliance, verifying assets and liabilities, reporting findings, and complying with legal requirements. You’ll be able to see the country, as our auditors travel throughout the U.S. to perform audits of our retail locations. The ideal candidate will have experience with retail auditing, inventory control and will be detail-oriented. Reliable transportation is required.

 

Take a look at our current employment opportunities with First Cash

Our employees are our most valuable asset. We equip you to succeed; if you succeed, First Cash succeeds. Working at First Cash means you will be surrounded by colleagues who are dedicated to: achieving their personal high standards; inspiring their teammates; and making a positive impact through their work. If the same things get you excited, browse our open positions to see what might be a good fit with your interests and skill set. We look forward to learning about you!

Our culture is important to us, so we’re careful to make sure that the fit is right on both sides. We want to learn about whom you really are and what motivates you. We want you to bring your best, every day. In turn, we promise to do the same and foster a thriving and successful place to work, grow, and develop. As an employee, you will gain valuable experience and realize your potential. First Cash provides opportunities for advancement as well as the opportunity to work in an environment that fosters personal growth and development.

First Cash Pawn - Sales Associate
Be Your Own Pawn Star!

Hone your people skills and learn all you can about the pawn business. You’ll learn about various products, become a great negotiator and salesperson. You’ll get the opportunity to develop great relationships with our customers. As a Sales Associate working in a retail pawn location, you’ll be expected to provide outstanding customer service, consistently. You’ll assist our customers in selling, buying or pawning goods, and have fun doing it—you will learn a lot about our customers and how to help them best. You’ll also learn about our standards and methods for accurately qualifying loans and appraising customer goods for pawn loans and purchase approvals. We will train you on loss prevention, how to protect yourself, the company, and our customers’ assets. Of course, you’ll be expected to maintain a professional, productive and high energy work environment. Once you’re ready, you’ll be required to apply for and obtain your very own pawnbroker license issued by the state. Our very best people make a great living, and we provide all the tools and the opportunities for you to succeed.   

First Cash Advance - Trusted Teller

If you’re more of an independent type, who prefers to work with minimal supervision, taking care of our customers in need of short-term and check cashing services will be a great fit for you. We’ll train you on the various loan products, and on how to carefully and accurately qualify our customers for loans which includes verifying information presented by our customers, and processing loan applications all while consistently providing exceptional customer service. Our customers will look to you for help and assistance—they’ll be there because they’ll likely think of you as a kind of personal banker who can get them out of a jam, fast. We’ll expect you to maintain and foster that customer relationship, which includes making courtesy calls reminding them of their upcoming payments. You’ll also be responsible for ensuring that all loan files are complete, accurate, and maintained appropriately. You’ll either be providing these services out of our various pawn stores or our Cash Advance locations (TX only).

First Cash Pawn / First Cash Advance Management Trainees
Movin' On Up

Do you have what it takes?  Do you want a fast track career into management?  For those who already demonstrate exceptional leadership qualities (that is, prior management or supervisory experience), as a Management Trainee, you’ll work in our stores as a front-line employee, first (you gotta crawl before you can run) to get an in-depth knowledge of our business, and then we’ll expose you to a whole lot more and train you. In this program, we’ll fast track you to a store management position so long as you successfully complete our rigorous program. You’ll be expected to create and maintain a successful, professional, and high energy work environment. Most importantly, you’ll be expected to pay it forward by training and molding future pawn stars.

Collections: Caring Collection Representative
Mean or Rude People Need Not Apply

It’s not for the faint of heart, but no worries, we’ll teach you all you need to know about being a Caring Collections Representative. As a Collections Representative, you’ll work in a fast-paced and upbeat environment. Our call center focuses on making friendly and compassionate calls to our customers who’ve forgotten or haven’t been able to pay their loans on time. You’ll be expected to provide excellent customer service, consistently and compassionately. Your focus will be to resolve billing disputes, answer billing inquiries, and recover loan payments by working with our customers on various payment options and plans. No doubt you’ll become a compassionate problem solver and expert negotiator—we’ll train you on how best to navigate our computerized data and software applications and educate our customers on account terms and agreements. We will equip you with the tools and the knowledge that is necessary to help you succeed!

Auditor: Inventory Audit
Minimize the Risk!

Our Inventory Auditors work on-site at our retail locations. 100% of audit and reporting will be done from within our stores; where you will be responsible for protecting assets, ensuring compliance, verifying assets and liabilities, reporting findings, and complying with legal requirements. You’ll be able to see the country, as our auditors travel throughout the U.S. to perform audits of our retail locations. The ideal candidate will have experience with retail auditing, inventory control and will be detail-oriented. Reliable transportation is required.

 

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